open_basedir restricts the filesystem locations that PHP scripts may access. Some applications or update systems require this restriction to be disabled.
- In Plesk, open the affected domain and go to PHP Settings.
- Locate the
open_basedirsetting. - If the application explicitly requires it to be disabled, set the value to the Plesk option that represents none.
- Apply the change and confirm the active value using the PHP information page.
Important: Disabling filesystem restrictions reduces isolation. Do this only when required and keep the application and its extensions up to date.