How to Connect to Your Hosting Account with FTP Print

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This guide explains how to connect to your hosting account with ftp for a VastyHost hosting account.

  1. Open the appropriate Files, FTP, or Databases section in Plesk.
  2. Select the correct domain, directory, database, or user.
  3. Perform the requested operation.
  4. Verify ownership, permissions, credentials, and paths if access fails.
  5. Take a backup before deleting, overwriting, importing, or replacing production data.

Before you begin

Keep a current backup before changing production website files, databases, DNS, PHP settings, or application configuration. Exact menu names can vary slightly by Plesk and application version.

Need help?

If the result is different from what you expect, open a VastyHost support ticket and include the domain name, the exact error message, and the steps you already tried. Do not include passwords or private keys.


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